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RioVation® Limited Warranty

RioVation® warrants its products to be free from defects in material and workmanship for a period of two (2) years from the date of shipment to the purchaser, provided the product is properly registered with RioVation®. This limited warranty covers parts only and does not include labor, installation, removal, or other associated costs.

The sole remedy under this warranty is limited to the replacement or exchange of defective component parts, F.O.B. factory, that, in RioVation®’s judgment, show evidence of defects in material or workmanship. The defective component must be returned prepaid, along with a written description of the claimed defect, and must have been fully paid for by the purchaser.

This limited warranty does not apply to any RioVation® product or component that:

  • Has been damaged due to external flooding or physical abuse,
  • Has been altered, improperly wired, or subjected to improper overload protection,
  • Has been misused or used in a manner not originally intended by RioVation®.

Recommendations for special applications are based on RioVation®’s best available expertise but do not constitute a warranty of performance.

RioVation® reserves the right to revise or modify product design and construction without obligation to retrofit or update previously sold equipment. In fulfilling warranty obligations, RioVation® may supply parts that, in its judgment, are functionally equivalent to the original components.

This limited warranty becomes effective only after the end user completes and submits the warranty registration form included in the product manual.

Notification of Defect and Time Limitations

The purchaser must notify RioVation® in writing of any alleged defect within ten (10) days of discovery, but no later than thirty (30) days after receipt of the product. The written notice must identify the defect and provide any documentation reasonably requested by RioVation®. Defective components must be returned F.O.B. RioVation®’s manufacturing facility upon written authorization from RioVation®.

Any lawsuit related to a product defect must be filed within one hundred eighty (180) days after such written notice is provided—or required to be provided.

Limitation of Warranty

This limited warranty shall not apply to any product that has been:

  • Abused, altered, or modified,
  • Used in a manner inconsistent with its intended purpose,
  • Stored or installed contrary to RioVation®’s written instructions,
  • Used beyond the product's designated shelf life (where applicable).

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, RIOVATION® DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.

No agent, employee, or representative of RioVation® is authorized to make any representation or warranty except as expressly stated in this limited warranty.

June 01, 2025